Privacy Policy
Effective December 31st, 2022
This privacy statement describes how Debt Assistance Center LLC collects and uses the personal information you provide on our website: www.DebtAssistanceCenter.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
We want you to understand what information we gather about you, how we use it, and the safeguards we have in place to protect it. This Privacy Policy applies to information collected through this website and otherwise. Your use of this website and our services, and any disputes arising from it, are subject to this Privacy Policy as well as the website’s General Terms and all its dispute resolution provisions, including arbitration, limitation on damages, and choice of law.
This website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.
If you have questions or concerns regarding this policy, you should first contact us at legal@DebtAssistanceCenter.com.
Collection and Use of Personal Information
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address, and phone number
- Financial information such as debt amounts
Information is only collected directly from the consumer. We do not purchase or receive information from any third-party sources such as credit monitoring agencies.
We use this information to:
- Assess your debt needs
- Match you with a Debt Specialist who can provide you with a quote
- Send you requested product or service information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Improve our website and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
We take your privacy seriously. By clicking the button above, you are also providing your express written consent to authorize Debt Assistance Center LLC to call you at the number you have provided, including through automated means such as autodialing, text SMS/MMS (charges may apply), and prerecorded messaging, and/or via email, even if your telephone number is a cellular phone number or on a corporate, state, or the National Do Not Call Registry. You agree to our Privacy Policy. Consent is not contingent on the purchase and/or use of any services being offered.
Special Notice to California Residents
If you are a resident of California, in addition to the rights set forth in this Privacy Policy:
California Consumer Privacy Rights
We will not share any personal information about you to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law. California law provides California residents with the following privacy rights:
- Right to access personal information: Consumers exercising this right may request access to identification of the categories and specific pieces of their personal information we have collected in the prior 12-month period.
- Right to deletion: Consumers exercising this right can request that we delete any personal information we have collected, though we may be permitted to retain personal information for certain purposes.
- Right to disclosure: Consumers exercising this right can receive additional information regarding the sources from which we collect information, the purposes for which we collect and share personal information, the information of theirs we hold, and the categories of parties with whom we share their information. We may provide this information in a standardized format that is not specific to you. The designated email address for these requests is legal@DebtAssistanceCenter.com.
- Right to opt out of sales: As permitted by applicable law, we may share your personal information for monetary or other valuable consideration (under California law, this is considered a “sale”). You may opt out of such a “sale” of your personal information to third parties. You can exercise your right to opt-out by emailing us at legal@DebtAssistanceCenter.com.
- Right to be free from discrimination: Users may freely exercise these rights without fear of being denied goods or services.
If you are a resident of California or the United States and would like to exercise one of your rights, please contact us at legal@DebtAssistanceCenter.com. You may designate an authorized agent to request the exercise of one or more of these rights on your behalf. Please note all consumer requests are subject to verification and there may be circumstances where we do not honor your request, as permitted under the law. We may verify your request by asking for additional information to verify your identity. If you are using an authorized agent, such requests are subject to the same criteria.
Special Notice to Vermont Residents
We will not share any personal information about you with other businesses to the extent prohibited by applicable Vermont law or to the extent your prior consent to share is required by applicable Vermont law. For purposes of compliance with the Vermont Consumer Protection Act, if you are a resident of the State of Vermont and would like to opt-out from the disclosure of your personal information to any third-party for marketing purposes, please contact us at legal@DebtAssistanceCenter.com.
Choice/Opt-out
You may choose to stop receiving our newsletter or marketing emails by contacting us at legal@DebtAssistanceCenter.com.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this Privacy Statement. We may provide your personal information to companies that provide services to help us with our business activities, such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to you.
We may also disclose your personal information:
- As required by law, such as to comply with a subpoena or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
- If Debt Assistance Center LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
- To any other third party with your prior consent to do so
Cookies and Other Tracking Technologies
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We may use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Web Beacons
Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. These may also be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communication and marketing campaigns.
We may use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from those of Debt Assistance Center LLC. If you submit personal information to any of those sites, your information is governed by their privacy policy statements. We encourage you to carefully read the privacy statement of any website you visit.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of our website, you can contact us at legal@DebtAssistanceCenter.com.
Additional Policy Information
Our website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g., displaying the news, opinions, music, etc.). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Our website offers publicly accessible blogs, social media, or community forums such as Facebook, Twitter, or Google Plus. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
Visiting Our Websites From Outside the United States
This Privacy Policy is intended to cover the collection of information on our websites from residents of the United States. If you are visiting our websites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.
No Rights of Third Parties
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our websites.
Notification of Privacy Policy Statement Changes
We may update this privacy statement to reflect changes to our information practices or changes in regulations governing privacy. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
You can contact us about this privacy statement by writing or emailing us at the address below:
Debt Assistance Center LLC
